Reviews on Shubho Milan come only from customers who completed a booking through the Platform, so couples can trust what they read.
1. Who can review
You can review a Vendor within 30 days after the event of a booking made on Shubho Milan. Each booking can be reviewed once; you can edit your review afterwards.
2. Good reviews
- Describe your own experience with the service you booked.
- Rate the overall experience and, where asked, specific aspects like quality, punctuality and value.
- Add photos from your event if you like (only photos you have the right to share).
3. Not allowed
- Reviews written in exchange for money, discounts or gifts, or by the Vendor, their staff, relatives or competitors.
- Abusive, hateful, sexually explicit or threatening language.
- Phone numbers, addresses or other personal data of anyone.
- Content that is false, defamatory, or infringes copyright or privacy.
4. Moderation
Reviews are checked before they are published. We may remove or edit content that breaks these guidelines, and we do not remove reviews just because they are negative. Vendors can reply publicly to any review.
5. Reporting
Use Report on any review, or write to support@vivaahsetu.in. Complaints about content are handled by our Grievance Officer within the legal timelines (see Grievance Redressal).